Create coziness and warm atmosphere to your interior with fire heaters by XBrand. This fireplace create realistic flames that dance on and behind the logs and make this piece of decor a stunning part of your home. You will feel like being in front of a real wood-burning fireplace, without the mess and hassle. You can add this fireplace to the living room, bedroom, kitchen, or to any room where you would love it the most. It’s easy to install and move it around. This electric heater is constructed from metal, wood and glass parts that should be maintained carefully for long-lasting usage. The use, care and specifications of the heater are provided in the instruction manual that comes along with the product. Complete your indoor decor with XBrand’s line of fireplace heaters and say goodbye to the cold winter days. INDOOR MANUAL CONTROL PORTABLE FIRE STOVE: This black indoor fire stove with a manual controlled high/low heat setting option is portable and easy to move around, creating an atmosphere of convenient warmth and coziness during the cold winters ROLLING FLAME EFFECT AND TEMPERATURE LIMITING CONTROL: This fire stove comes with an LED rolling flame effect technology that creates a realistic fire, polyresin log bed, adjustable light brightness and Temperature Limiting Control GREAT SIZED AND LONG-LASTING ELECTRIC HEATER: Measuring 10.63-in W x 18.5-in L x 23.9-in H, this all eletric heater is made of durable ABS and Steel that ensures high quality for years. VOLTAGE: 120VAC/60Hz; WATTAGE: Adjustable 600 Watts or 1500 Watts MAINTENANCE AND CARE: Store in a clean dry place when not in use. FOR METAL AND PLASTIC PARTS – Wipe gently with a slightly damp cloth. FOR GLASS PARTS – Use glass cleaner and dry thoroughly. FOR VENTS – Use a vacuum or duster to remove dust and dirt DO NOT USE: Fans and motors are lubricated at the factory and will not require further lubrication for the life of the stove. FOR METAL AND GLASS PARTS – DO NOT use brass polish, abrasive cleansers or any cleaner that could scratch the surface
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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