Mocha renders a youthful take on a timeless model that has something every generation can agree on. This smart-looking fan stands out in a brushed aluminum, matte black, or matte white finish that blends into a time honored style with a versatility matched by high performance in large spaces. Make it a smart fan by downloading the WAC Lighting app to control fan speed, use smart features like breeze mode, adaptive learning, create groups, and reduce energy costs. WAC Smart Fans can be upgraded for 10 dollars per fan from the iOS or android app to enable smart and basic control features that can be controlled directly from your device The WAC Smart fan iOS or android app can sync with your ceiling fan to control fan speed use smart features like breeze mode adaptive learning create groups and reduce energy costs Battery operated Bluetooth remote control with wall cradle is included with the option to purchase a hardwired wall control is sold separately part WC20 WT Bluetooth offers improved range and can control an unlimited amount of fans within range WAC Smart Fans are made with incredibly efficient and completely silent DC motors and are up to 70 percent more efficient than traditional fans every fan is factory balanced and sound tested to ensure each fan will never wobble rattle or click Order accordingly model F001L includes a replaceable LED light kit powered by WAC Lighting with smooth and continuous brightness control model F001 does not include the LED light kit UL cUL wet location listed for indoor or outdoor applications energy star rated for efficiency can be installed on slope ceiling up to 32 degree slope use a slope ceiling adapter for slopes greater than 32 degrees includes a 6in down rod
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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