Light up your yard or garden and enjoy your merriest Christmas yet with the Twinkly Light Tree, a flagpole tree that is easy to assemble and full of smart, addressable LED lights that will give you your brightest and most colorful holiday season yet. Enjoy setup in a matter of seconds via Bluetooth and Wi-Fi, manage your lights with the free Twinkly app (iOS and Android), group multiple devices, set automated playlists, switch your lights on and off, apply timers and dimmers, adjust their brightness, plus much more. Unleash your creativity with endless preset effects and animations, create your own personalized ones using the FX Wizard on the Twinkly App, or virtually draw effects on your lights with your finger. Use your imagination and any shade, gradient, hue, or tint of 16 million colors and white light to create the ultimate decorative lighting. This easy-to-assemble weatherproof flagpole tree is a must-have for your yard or garden. Wrap the net of lights around the pole, set in place using the pegs provided, and watch sparkling lighting decorations illuminate your merriest Christmas and brightest holidays. Watch your lights dance to Twinkly Music (sold separately), a smart microphone that interprets ambient sounds and music in your space and applies synchronized colors and effects. The tree stands 10 feet tall and features 450 LED lights.
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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