The Trailer Valet 5X is a trailer dolly system with a built-in heavy duty jack to make hitching and maneuvering your trailer much easier. The 5X has a towing capacity of 5,000lbs (tongue weight of 500lbs) and is rated on a flat, even surface. The Trailer Valet 5X hooks up to a standard trailer frame via a mounting bracket (included) that allows users to swivel and stow the 5X when it’s not in use. After hookup, just flip the Trailer Valet 5X up to store it alongside your trailer frame. Then, swivel it back down for use when you arrive at your destination. Simply use the jack function to raise the trailer so you can unhitch, then lower the Trailer Valet 5X to get your trailer level and into position. Designed to stay in the best working order and last for years, the 5X will detach from the frame mount to keep it out of fresh and sea water when launching your marine vehicles. The Trailer Valet 5X is best used to move RV campers, cargo trailers, or boat trailers weighing up to 5,000lbs and works well when paired with the Trailer Valet wheel dollies, an accessory used to turn a dual-axle trailer into a single-axle trailer. 5,000 lb towing capacity, 500 lb tongue weight capacity Includes hand crank and 5X mount bracket Compatible with Trailer Valet drill attachment and 18-24V drill for power (not included) Built-in jack to raise and lower your trailer Integrated braking system with one-handle steering Deep treads for better surface traction Steel construction with powder-coated finish to prevent rusting All Trailer Valet 5X units produced after 1/1/2021 will include solid rubber tires in lieu of pneumatic tires
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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