Touchstone’s Sideline 60 inch wall-mounted, electric fireplace is the big brother to Touchstone’s popular 50-inch Sideline. As with all Touchstone products, the Sideline 60 was developed using feedback from our customers, specifically contractors, and installers. This larger format fireplace features a vent less design, with the adjustable heat coming from the vent on the face of the fireplace. Of course, the Sideline 60 features Touchstone’s amazingly realistic flame, which will leave your guests wondering if this is a real gas log. The Sideline 60 has a large black glass frame around the realistic flame, and it fills a wall with a really great design. You get the great look of a wall-length electric fireplace, without the mess and smell. The Sideline 60 has 5 flame settings and 2 heat settings, and the fireplace can be operated without the heat, so no need to wait for a chilly night to turn it on. All your mounting hardware is included. Designed with front heating vent so that the unit can be flush mounted to the wall Includes log set and crystal set Slim frame that features a large fireplace viewing area with life-like LED flames Can be plugged in or hardwired 120V Add supplemental heat to your room Orange, blue and orange/blue combination for the LED flame Remote control for heat and flame setting (batteries not included) Dual mode operates with or without heat for only flame effect Built-in timer mode for shut off in 30 minutes to 7.5 hr CA Residents: Prop 65 Warning(s)
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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