Crafted from wood with fanciful metal inlays, this step stool is perfect at 17-inches high for that boost you need to access hard-to-reach areas. Beyond the bedroom, use this step to reach the top shelves of your kitchen cabinets, or in the office near a tall bookcase. The high quality, handcrafted step stool is made of real mango wood with intricate scrolled metal inlay classic of the Heritage Collection pieces. Color and texture variations in this reclaimed wood vary, which means no two pieces are exactly same. A work of art itself, you may want to display the fine detail of “Old World” craftmanship in this charming step stool and add a country charm to your home. A work of art itself, you may want to display the fine detail of “Old World” craftmanship in this charming step stool Reach the top shelves with ease on this 17-inch high step stool of fine wood and classic elegance Finely grained mango wood is medium brown and selected for it’s durability and long use life Hand wipe with mild soapy washcloth and dry with a soft cloth Intricately scrolled hand crafted metal is inlaid into the wood, a classic design of the Heritage Collection that will match your other kitchen or bathroom accessories Using oil for wood preservation is not recommended because it may damage the metal finishing
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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