No Mess Left Behind with Tesvor Robot Vacuum. Tesvor Robot Vacuum Cleaner with Smart Mapping System, App Controls, Alexa Connectivity, Self-Charging Robotic Vacuum Cleaner for Pet Hair, Hard Floors and Thin Carpets Use these smart features to direct cleaning, or customize, schedule, monitor cleaning sessions, select cleaning modes, and know the vacuum malfunction cause with your phone. Compatible with Android and Apple Note: in order to connect the robot vacuum to your app, Wi-Fi has to be on 2.4 GHz. Powerful suction: adopt innovative Supclean technology to achieve an incredibly high 4000PA suction removes most pet hair, dust, dirt and crumbs on your hard floors and carpets Voice and app controls: works with Alexa and Google assistant voice commands and use app to schedule and monitor cleaning sessions, set cleaning modes and customize cleaning Ultra-long runtime: 5200mah battery capacity provides up to 150 minutes of constant cleaning, 0.6 L dusting and 3-layer filters makes it perfect for large room cleaning, leave your house clean and tidy Hassle-free cleaning: built with highly sensitive anti-drop (stairs safety) and anti-collision sensors to protect your furniture from scratches and prevent your Tesvor Robot from falling downstairs Worry-free: start cleaning task with one-key control and automatically recharge when battery is low or cleaning is completed we certain that this robot will solve your cleaning needs and confidently a 12-months manufacturer’s against defects
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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