Enjoy day and night protection with the latest thermal-sensing security and have a bird’s eye view of your premises in crystal clear 4k ultra HD. seeing is believing from this 4K (or 8 Megapixels, which is 4x better than 1080p Full HD), perfect for seeing close up detail such as license plates, facial detail, clothing colors. See what’s happening during the night with infrared cut filter and powerful LEDs producing night vision up to 130 ft/40m and a wide 93° viewing angle. This camera is the perfect addition if you already have a recording solution (NVR) and need extra surveillance. It can only be used in combination with Swann’s platinum digital HD DVRs. The camera features a state-of-the-art True Detect PIR motion sensor designed for security applications and optimized to reliably detect people, but also cars, large pets and other large heat-generating objects The built-in microphone captures audio to add another layer of evidence to your video hear off-screen noises and identify voices by their gender, accent and age State-of-the-art software analytics trigger video recording and notification emails: face detection notifies you and records when the camera detects a human face; line crossing, perimeter intrusion, static object and person detection With discreet dome styling and sturdy aluminum construction, the camera suits indoor and outdoor applications with an IP66 rating
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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