Smokeless Indulge in fireside experiences without the inconvenience of a smoky flame. Our Signature 360 deg. Airflow super-heats air to burn off smoke before it can get to your clothes or hair. And without that pesky “post-fire” smell, teary eyes, or a game of musical chairs to dodge smoke, you can enjoy ultimate warmth without sacrificing comfort. Ditch the hassle of complicated assembly. Making good moments should always be easy, and our fire pits are designed to deliver. Thanks to 360° Signature Airflow, easily spark up bright flames whether you’re a first-timer or a pro. And just like the start-up, clean-up can be done in a snap. Our new removable ash pan makes getting rid of incinerated leftovers simple so that you can enjoy nights with less mess and more good moments. Weighing in at just over 15 pounds, your fire pit was made to move. Spark up smokeless adventures everywhere you go whether you’re camping, tailgating, partying at the beach, or just redecorating your outdoor oasis, pack up your fire pit in the included carry case and get moving. Your fire pit is ready to go wherever you do. 304 stainless steel is highly durable, surprisingly lightweight and won’t cave under the pressure of an ultra-hot flame. Count on your fire pit to hold up to all of your experiences– whether in the backyard, at your team’s tailgate, or in the backcountry. It’ll last a lifetime and we’ve got the warranty to prove it. Maximize your open flame fun with Solo Stove’s ecosystem of accessories. Enjoy added safety with Shield and Stand, a warm night around the fire enhanced by Heat Deflector or your next family cookout on a Cast-Iron Cooktop.
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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