The Shark AI Robot VACMOP PRO RV2001WD combines powerful vacuum suction and hard floor mopping for a complete clean, all in one robot. Clean hard floors with suction and sonic mopping, or tackle floors and carpets with powerful suction and intelligent cleaning. Shark’s IQ Navigation is now smarter with AI Laser Vision, helping your robot avoid objects and respond to no-go zones as it cleans row by row, room to room DON’T CLEAN BEFORE YOUR ROBOT CLEANS: Shark has innovated its IQ Navigation technology by adding AI Laser Vision, which intelligently detects and avoids objects and responds to no-go zones so you don’t need to tidy before your robot runs ROW-BY-ROW CLEANING: Guided by IQ Navigation, your robot cleans your home row by row, room to room for up to 50% better coverage vs. traditional random bounce robots (vs Shark ION Robot R750) VACMOP MODE: Powerfully vacuums and mops your floors at the same time—avoids carpets with in-app carpet detection 100 SCRUBS PER MINUTE: Sonic mopping agitates the pad, scrubbing your floors at high speeds to break down messes VAC MODE: Incredible suction to take on large debris, small debris, and pet hair on carpets and floors NO HAIR WRAP: Self-cleaning brushroll pulls in all types of hair on all surfaces without letting it wrap on the brushroll CA Residents: Prop 65 Warning(s)
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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