The Q7 Max robot vacuum by Roborock boasts new features of a vacuum and mop combo. This robot vacuum comes with a new level of cleaning ability with 4200 Pascals of suction power. This ensures a thorough clean, leaving behind no dust. Roborock’s Q7 Max also offers 300g of consistent mop pressure that will leave behind sparkling and spot-free floors. The vacuum and mop combo can be used simultaneously, offering clean floors in no time. Q7 Max also features PreciSence Precision LiDAR technology, an efficient navigation system that allows the robot vacuum to produce more detailed mapping. It can be used in conjunction with the Roborock app, allowing for 3D mapping. Q7 Max can perform multi-level cleaning, specific room cleaning, and also be aware of no-go zones. The Q7 Max robot vacuum can create custom cleaning routines. As such, you can have a routine and set the robot to effectively vacuum and mop your house on your time. The two-in-one tank offers both a space for dirt collection and water re-filling with 470ml for dust and 340ml for water. This is a time-saver that’ll let you empty dirt and add in water, all in one go. This robot vacuum is also safe to use around your pets or children as it has a child lock that prevents it from being started when accidentally switched on. Worried about your robot vacuum getting stuck, knocking into walls, or rolling down stairs? Worry no more, the Q7 Max by Roborock has a Sentient sensor that prevents these very issues. A single charge means that the Q7 Max is ready to go for around three hours. This robot vacuum may be voice-activated, meaning that cleanups are just a call away.
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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