The DiNatale 50” wall-mounted fireplace turns fire into stylish and sophisticated art for any room in your home. The realistic flames flicker and dance on a bed of brilliant glass adding stunning elegance to your walls. A remote control is provided for convenient operation. Dual heat settings allow you to adjust the warmth or simply turn off the heat and enjoy the striking ambience of the flames. Enjoy the option of displaying either orange or blue flames with adjustable brightness levels. UL rated, simply plug into any standard electrical outlet without the need for professional installation or an electrician. Fireplace is designed to be hung on a wall at a minimum height of 12 inches and at a minimum clearance of 39 inches from top of unit to ceiling 1400 Watt, 120 Volt, 60HZ heater Up to 4,777 BTUs of heat per hour High setting will effectively heat up to 150 square foot area Comes complete with remote, glass filler, mounting bracket and all hardware 2-Way color options of Orange or Blue Flames 6 Brightness settings Operate via control pad or remote Provides Supplemental heat for up to 1000 square feet
Description
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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