With a classic aesthetic, the Pleasant Hearth Clairmont Collection Fireplace Glass Door is a great way to add style, safety, and efficiency to your indoor, wood-burning, traditional masonry fireplace hearth. Made of cold rolled steel and boasting a durable, black, powder-coated finish, the made in the USA set is easy to install and can be operated by a single person with ease. Whether you’re enjoying a calming fire or waiting for the right time to light one, impress your friends and family with lovely new glass doors for your indoor fireplace. All Pleasant Hearth Fireplace Glass Door sets are designed for masonry fireplaces only and are not for prefabricated fireplaces or metal fireboxes. See our sizing guide below for more details. When it’s time to unwind and relax at the end of the day, the doors open completely for a full view of the fireplace. The track-free, compact, glass bifold doors have 3/16-in tempered and smoked glass that takes up less space against the fireplace wall when open. The doors fold together in a low profile position. The glass door handles are easy to grip and provide a nice, smooth feel as you open the doors. Always keep glass doors open and mesh panels closed when using the fireplace. The rigid mesh firescreen panels behind the doors prevent sparks, embers, and debris from leaving the hearth. When not in use, keep your fireplace doors and mesh panels closed with easy-catch magnets to reduce heat and AC air loss through the chimney by up to 90% to save energy year-round. Closed fireplace glass door sets also prevent cold chimney downdrafts from entering your home and keep pets and children out of fireplace soot. Installing new fireplace glass doors can transform your room’s look and feel, all with the tools in your toolbox. Pleasant Hearth has guided instructions on how to install your new fireplace glass doors in both the Product Manual (find below) and Installation Video (with product images above). Glass doors reduce cool air and heat loss up the chimney by as much as 90% when fire is not lit Bifold-style doors close with easy-catch magnets to provide energy efficiency Rigid mesh fireplace screen panels Hidden damper knob to control air flow Easy grip handles Surface mounted flat against the fireplace opening Made in the USA from domestic and imported parts
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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