OdorStop, the leader in the ozone industry, is pleased to offer the OS3500. This unit is perfect for sanitizing and deodorizing large areas such as hotel suites, offices, homes, basements, and more. It will eliminate even the most severe odors caused by mold, mildew, bacteria, viruses, tobacco, fire and smoke, water and flood damage, animals, and more. The OS3500 is lightweight (10lbs), has variable ozone output and a 12 hour timer with a constant on (hold) option, and the ozone plates can also be cleaned easily without having to take the unit apart.The OS3500’s PATENT PENDING design and technology guarantees that you are getting a state-of-the-art ozone generator that will provide years of trouble-free service. We continue to set the standard in the industry with a 5 year warranty and a 30 day money back guarantee. The OdorStop OS3500 is the perfect choice for anyone looking for the best ozone generator available. TREATMENT AREA OF 3500 SQUARE FEET+: The OS3500 is perfect for deodorizing and eliminating odors in medium to large spaces such as hotel suites, apartments, offices, homes, garages, and basements. It will eliminate even the most severe odors PATENTED DESIGN AND TECHNOLOGY: The OS3500 is lightweight, has a 12-hour timer with a hold option, variable ozone output, 3 high output ozone plate and a 110 CFM fan. It comes ready to use with no assembly required TOP RATED FOR A REASON: OdorStop continues to set the standard in the ozone industry with innovative concepts and designs. With more than 15 models to choose from, we have a model for every odor issue. OdorStop is trademarked and trusted CUSTOMER SATISFACTION IS OUR #1 PRIORITY: OdorStop is a U.S. company with a 24-hour customer service hotline and a website with instructional videos. We offer an industry leading 5-year warranty and a 30-day money back guarantee
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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