Night Owl is excited to offer our U.S. designed and engineered 4K UHD Bluetooth Digital Video Recorder with Customizable Storage. With Secure App-Based Bluetooth Setup, there is no need to connect a TV or monitor for setup or viewing. You can easily configure your system right from the app on your smartphone or tablet with the Bluetooth connection. While a TV or monitor is not required, with Google Assistant you can use simple voice commands to stream camera footage directly to your TV or monitor, all while remaining hands free. When used with compatible cameras, Smart Detection Technology including Human Detection, Facial Capture, and Vehicle Alerts reduce the risk of false alarms, keeping you safe and well protected. Facial Capture lets you see who is on your property by snapping a photo and sending the image to your Smart Device.Proudly designed and engineered in the USA, our security DVR uses a wired connection for uninterrupted viewing with no delays. Our app gives you control of your DVR and easy access to your recordings, regardless of where you are. Night Owl never charges fees for storage or access to your videos. All recordings are securely stored on a pre-installed hard drive for convenience (hard drive not included with all models). You can view and download the recordings as you need them. This system provides the latest technology to give you the ultimate security experience. NOTE: This DVR is compatible with our DP2 and DP8 Series Wired Cameras and WNIP2 and WNIP8 Series Wi-Fi devices. All Night Owl products are proudly designed and engineered in the United States Set up and control the system right from the app on your Smart Device via a secure Bluetooth wireless connection Your recordings and data are for your eyes only and are kept secure on the pre-installed hard drive (not included with all models) Your security camera feed and personal data are securely stored on the hard drive (not included with all models) and your system is not reliant on cloud storage (Requires Compatible Cameras – Sold Separately) Instantly be alerted with Human Detection, Facial Capture and Vehicle Alerts right to your smartphone or tablet (Requires Compatible Cameras – Sold Separately) All recordings are stored locally on the pre-installed hard drive (not included with all models) to safeguard your privacy Monitor and manage your security system in real-time from your mobile device with our free Night Owl mobile app Customize your coverage by adding compatible Night Owl 4K wired BNC cameras to your wired recorder (max quantity varies by model) Instantly expand your viewing area by adding up to 4 compatible Night Owl Wi-Fi devices CA Residents: Prop 65 Warning(s)
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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