The Mysa Smart Thermostat for Electric In-Floor Heating is the ultimate smart thermostat designed for high voltage in-floor heating to help you save money by using energy more efficiently. Take full control of your heating from anywhere using the Mysa app on your smartphone or tablet and stay conveniently connected with smart home integrations like Alexa, Google Assistant, and Apple HomeKit. Mysa’s sleek, minimalist design and premium look subtly enhances your home’s style. This Mysa Smart Thermostats installs easily in 20 minutes or less with its step-by-step online guide and video. This thermostat is not compatible with water-based in-floor heating systems or low voltage systems such as 12-volt/24-volt oil furnaces, natural gas furnaces, or boilers. App-controlled thermostat works with home’s Wi-Fi to easily set schedules, group multiple thermostats into zones, set up vacation and geolocation modes, generate energy reports, and more; shared account access enables multiple users Compatible with most high-voltage electric in-floor heaters; can replace current thermostat of an electric floor heating system with a floor temperature sensor; for new systems, comes with its own in-floor sensor Rated for controlling electric heating systems up to 3,800 watts max at 240 volts/1,900 watts max at 120 volts; 16 amps max LED display with capacitive touch buttons; haptic feedback; shows and controls the floor temperature Integrates with all smart home assistants—Amazon Alexa, Google Assistant, and Apple HomeKit Installs in 20 minutes or less and comes with helpful, easy-to-follow illustrated guides and step-by-step installation videos Fits standard 1-gang box Not compatible with water-based in-floor heating systems or low voltage systems such as 12-volt/24-volt oil furnaces, natural gas furnaces, or boilers 2-year limited warranty
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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