Our mission is to always produce top quality products to enhance, improve and heighten your offroad adventures. We do that by creating groundbreaking innovations, by relentlessly double-checking our work to ensure no less than three quality assurance (QC) checks throughout our manufacturing processes and by always delivering professional grade, trail-ready products. Since 2005 MSA Wheels has been a leader in both styling and performance, developing dozens of first to market products that are now considered the norm of our industry. Our unique approach to ensuring 100% customer satisfaction paved the way for an industry first “lifetime structural warranty” on all of our products. We are a collective group of enthusiasts, dirt-geeks, engineers, and metallurgists who all believe that earth is meant for discovery and exploration. Our diverse products aid professionals in a vast array of fields, including Fire Fighters, Park Rangers, Search and Rescue and National Wildlife Servicemen and Servicewomen. MSA Offroad Wheels Aluminum Rim M21 LOK 14X10in Charcoal Tint Finish, M21-04037 | Model Number- M21 LOK | Manufacturer Part Number- M21-04037 | Bolt Pattern- 4X137 | Offset- -10 mm | Backspace- 5.11 Specifications Brand MSA Wheels Manufacturer Part Number M32-05710G Assembled Product Weight 21.9 lb Manufacturer MSA Offroad Wheels Assembled Product Dimensions (L x W x H) 16.00 x 16.00 x 12.00 Inches MSA Wheels M32-05710G 806454503155
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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