With Lucid Comfort Collection mattresses, you can find a bed for the whole family. Create a new bedroom space that goes perfect with a twin bed, bunk bed, or trundle bed. The Lucid Comfort Collection 7-inch Bonnell Innerspring Full Mattress consists of six inches of steel coils, providing support ideal for bodies under 100 pounds. And the soft one-inch layer of memory foam allows a soft cushion to rest into, transforming this into a hybrid mattress. Comfort awaits., SLEEP FIT FOR: Perfect for bunk beds, trundle beds, and dorm rooms, MATTRESS COMPOSITION: Felt pad, 1.2″ foam, 5.5″ Bonnell springs, BONNELL SPRING MATTRESS: 5.5 inches of strong steel coils brings an extra layer of support, SOFT COVER: 100% polyester cover provides a warm welcoming feel for optimal comfort , STURDY MATTRESS FOUNDATION: Prolong the life of your firm mattress with a sturdy frame, PROTECT YOUR BED: We highly recommend using a Lucid Comfort Collection mattress protector , WEIGHT CAPACITY: Ideal for growing bodies under 70 pounds, SAFE FOR THE WHOLE FAMILY: Fire-resistant barrier meets all safety standards to give you peace of mind, READY TO SHIP: Spring mattress in a box takes 24-48 hours to fully expand
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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