Halo Wi-Fi Smart Lock is a keyless entry electronic deadbolt featuring SmartKey. Using the Kwikset App, you can lock/unlock, program up to 250 user access codes, and receive notifications from anywhere there’s an Internet connection. This single cylinder deadbolt can be locked or unlocked by using the keypad or key from the outside as well as the turn button from the inside. The rich tones of Matte Black add the finishing touch to this product. The Matte Black finish provides a rich and warm complement to the product’s style. Manage Halo from the Kwikset app from anywhere there’s an Internet connection Lock and unlock from your smartphone using the Kwikset app Works with Amazon Alexa and Google Assistant Create up to 250 custom user codes to share with friends, family, and guests Create, disable, and delete codes from your smartphone using the Kwikset app Set schedules for custom user codes from your smartphone using the Kwikset app Receive notifications of lock’s activity your smartphone using the Kwikset app View the lock’s event history from your smartphone using the Kwikset app The keypad features a One-Touch Locking button
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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