The Keystone 14,000 BTU 230V through-the-wall air conditioner with 10,600 BTU supplemental heat capability is perfect for rooms up to 700 square feet. In addition to cooling, this versatile unit also offers supplemental heat capability, providing you with an additional heat source to your main heat source when outdoor temperatures are above 45 degrees Fahrenheit. It has electronic controls with LED display and a temperature sensing LCD remote control allowing you to conveniently see, set and maintain the room temperature from across the room. Money saving features include energy saver mode, sleep mode and a programmable 24-hour timer. This unit is designed for through-the-wall installation and is not designed for standard window installation (wall sleeve sold separately). This unit also requires a special 230-volt/20-amp electrical outlet and will not operate with a standard 115V household electrical outlet. Through-the-wall installation (not suitable for window installation) Standard, universal interior trim kit for existing wall sleeve included (new wall sleeve sold separately: KSTSLV1) Special 230-volt/20-amp electrical outlet required (unit will not work with a standard 115V outlet) 14,000 BTU cooling capacity/10,600 BTU supplemental heating capacity Supplemental heat capability provides an additional heat source to your main heat source when outdoor temperatures are above 45 degrees F Designed for a room up to 700 sq. ft Electronic controls with LED display allows you to easily select options with the touch of a button Temperature sensing LCD remote control allows you control the temperature from across the room Auto-restart saves your settings for when power is restored to the unit CA Residents: Prop 65 Warning(s)
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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