At Keystone, your family’s comfort starts here. Keystone’s budget-friendly 25,000/24,700 BTU 230V window/wall air conditioner is designed with a removable chassis so you can install it either in a window or through an exterior wall. Our two-in-one installation marvel includes an adjustable window kit for convenient window installation. For wall installation, you can use an existing compatible wall sleeve or purchase one of ours separately. This unit requires a special 230-volt/20-amp electrical outlet and will not operate with a standard 115V household electrical outlet. It is packed with money-saving features including energy saver mode, sleep mode and a programmable 24-hour timer. Add the convenience of our easy-to-use “Follow Me” LCD remote control, and everyone can relax in cool, blissful comfort. Energy Star: 10.3 Energy Efficiency Ratio (EER) 25,000/24,700 BTU air conditioner with removable chassis for window and wall installation Special 230-volt/20-amp electrical outlet required (Unit will not work with a standard 115V outlet) Cools a room up to 1500 sq. ft. with dehumidification up to 5.7 pints per hour Indoor Noise Level dBA (Hi/Med/Lo): 62.7/62.3/61.7 Electronic controls with LED display allows you to easily select options with the touch of a button Temperature sensing LCD remote control allows you control the temperature from across the room Auto-restart saves your settings for when power is restored to the unit Adjustable 4-way air flow direction allows you to easily control the direction of the cool air CA Residents: Prop 65 Warning(s)
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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