Jackery was founded in Silicon Valley in 2012. With strong research and development and manufacturing expertise, Jackery launched the first Lithium Portable Power Station in 2015. As a professional brand in solar generators, Jackery will strive to continue the vision and commitment to providing green energy solutions and powering outdoor life Power Mini Fridge 19 H, Phone 29 Charges, Camera 20 Times Super Light, Easy to Carry, Perfect for Travel, 6 H Recharging 24-Month Warranty, Quiet, No Fumes, Ideal for Tools and Home DIY SOLAR GENERATOR 290:Jackery Solar Generator 290(Explorer 290+ 1x100W solar panel) is a reliable solar solution for campers, RV, or as an emergency backup when power outage. It can charge your camera, laptop and run small appliances like TV, lamp, CPAP etc ABOUT BATTERY: The battery in this Explorer 290 is lithium-ion; after 500 cycles, it will still have more than 80% capacity to use. Featured with high-quality, quiet, and no harmful smelling, you can use it indoors and while recharging CAN IT RUN YOUR DEVICE OR NOT:The E290 can run the devices whose running watts are less than 200W and meanwhile startup watts are lower than 400W. Once exceeding, it will shut off automatically. Kindly refer to your device specification before purchasing SOLAR SAGA 100:Jackery 100W solar panel is IP55 waterproof which is a good level of protection from dust particles and water in your daily use,but don’t soak in it for a long time. 2 convenient kickstands and MPPT technology help up to 23% recharging rate SPECIFICATIONS: EXPLORER 290: 290Wh, 7.5lbs, 9.1×5.2×7.7in; 1 Input Port(8mm DC); 4 Output Ports(AC output x1 with 200W continuous/400W peak+ 12V Car outlet x1+ USB-A x2). SOLAR SAGA 100: 100W output, USB-A x1, USB-C x1 CA Residents: Prop 65 Warning(s)
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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