The Neuron is the total package. Built with our SureSpeed Technology and SIMPLEconnect Wi-Fi technologies, the Neuron provides optimized, high-speed cooling at the tap of your smart phone or voice command to your smart device. With smart control and equally smart looks, this fan is sure to create a ‘wow’ in any space. SMARTHOME INTEGRATION: The new, easy-to-use version of our SIMPLEconnect Wi-Fi app connects your new fan with other smarthome applications including Amazon Alexa, the Google Assistant, and Apple Homekit HIGH-SPEED COOLING: Exclusive SureSpeed Technology delivers a high airflow velocity while maintaining quiet, wobble-free performance QUIET BUT POWERFUL: The 4-speed WhisperWind motor delivers ultra-powerful air movement with whisper-quiet performance so you get the cooling power you want without the noise Premium control: a handheld remote is included for easy fan adjustments from anywhere in the room LED LIGHT KIT: The included light kit lets you control the lighting and ambiance of your living space; the long-lasting LED bulbs have longer lifespan than traditional bulbs BULBS INCLUDED: Includes two 9-Watt energy-efficient, dimmable LED bulbs to give you control of the ambiance in your space FLEXIBLE MOUNTING: Installer’s Choice three-position mounting system allows for standard, low, or angled mounting based on your room’s requirements LONGEVITY: Hunter performs twice the agency recommended testing to ensure their ceiling fans – from the finishes to the fan motor your Hunter will stand the test of time WARRANTY: Limited Lifetime Motor Warranty backed by the only company with over 135 years in the fan business
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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