Say goodbye to sparks and kindling; our HOMCOM fireplaces make a statement in your space without the maintenance or hazards. We provide the warmth and glow of a real hearth, making our fireplace a safe focal point. Be it a family game night, dinner party, or movie date, things are about to get real cozy. Turn the heat on during the colder months, keep the heat off in warmer ones; the choice is yours. When it comes to a fireplace, though, HOMCOM is the obvious choice for your family’s warmth. AFFORDABLE AMBIENCE: Creating an inviting room starts with comfort, and there’s nothing more comforting on a cold day than a nice roaring fire Fortunately, all our stove fireplaces work independent of the heat and can be adjusted to 750- or 1500-watts. You can turn on the electric fireplace on the hottest day of the year or keep the heat off on the coldest day of the year LET’S GET COZY: This portable fireplace radiates a generous amount of heat for the space it occupies, clocking in at an area of 216 sq ft. While that’s probably not your whole room, it’s definitely enough to keep you warm when you need it Efficiency and safety are our mottos when it comes to plug-in fireplaces. All our portable stove fireplaces are designed specifically to keep you and your home safe with tip-over protection, overheat protection, and a top that’s cool to the touch No mess or wallet drain: our compact electric fireplace is a budget-friendly and clean-energy alternative to wood burning fireplaces, providing the warmth and visual ambiance of real flames, but without the cost and clean-up CA Residents: Prop 65 Warning(s)
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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