Form and function perfectly align in this sleek 36-Inch Fire and Ice electric fireplace by Northwest. Featuring two heat settings plus a no-heat option and adjustable LED colored flames; you can take full control over the temperature and mood of your living space with the simple click of a remote. This elegantly designed black framed fire place comes with your choice of stone pebbles or acrylic crystals media that adds the ideal touch of modern style and comfort to your home. FIRE AND ICE LED FLAME – With an ambiance-enhancing flickering LED flame in 3 colors (orange, blue, or orange/blue mixed) over a bed of stone pebbles or acrylic crystals, this faux fireplace will instantly transform the mood of your living space TOP VENT DESIGN – This stylish black framed wall fireplace has a top vent design and a built-in temperature limiting device that is perfect for hanging on any wall with the included mounting bracket and hanger ENERGY EFFICIENT – This electric fireplace heater uses LED flame technology that is less costly to heat any room up to 400 sq. ft. Save on energy by setting a 30-minute to 4-hour shut off timer that can be controlled by the remote or front panel ADJUSTABLE HEAT FOR YEAR-ROUND USE – The fireplace heater can be set to high (1500W), low (750W), or can operate without heat, making this an excellent year-round option that will enhance your bedroom, family room, library, office, or commercial space PRODUCT DETAILS – Materials: Painted Steel and Tempered Glass. Dimensions: (L) 36” x (W) 4.75” x (H) 18”. Cord Length: 74”. Includes: Remote Control, Stone Pebbles, Acrylic Crystals, Mounting Hardware, and Brackets. Color: Black CA Residents: Prop 65 Warning(s)
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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