This electric fireplace is specially created for freestanding on floors, perfect size 25.50-inch fireplace with novel design and classic black metal finish makes it suitable for any room to be placed in. It comes with lifelike logs with 3D flame effect which could bring us more interesting and realistic visual enjoyment, outcome and feelings are well inspired by traditional coal-powered fireplace or fire pit, but the difference is this modern electric fireplace is energy efficient without real flames and any emissions or pollution, it’s much nicer and more safer as a great choice for your home or office. Package includes: 1pc electric fireplace, 1pc instructions manual Constructed of high quality metal and tempered glass, electrostatic spraying treatment on surface with iron looking, corrosion resistance and perfect durability 2 Heat setting options; turn the temperature up during the cold season to keep you snug and toasty and set it on low in slightly chilly weather to provide ample warmth Power output was given at 750W/1500W Adjustable thermostat control Safety thermal cut-off device, safety design for air outlet to supply warming comfortably Flame can be operated with and without heat Able to add supplemental heat for a room up to 180 square feet
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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