Run your inverter generator with confidence. Patented, Independent Lab Tested, and Multiple Storm Proven, GenTent is the only engineered product on the market that keeps generators safe to use in rain and severe weather, while protecting your family from harm. GenTent is independently lab tested and rated for forecast winds up to 70 mph, 18 in snow load, and rain up to 12 in. per hour. Our Inverter Kit allows you to protect your fully encased inverter generator in any weather. Outfitting small cased inverters from 1000w to larger inverters up to 9500w. Strap It, Frame it and Cover it in three easy steps to WeatherProof your Power. Safely run your inverter generator outside in nearly any wet weather – rain, snow, ice, sleet, wind Standard Edition products are constructed with quality dual coated marine grade vinyl, resilient to below freezing temperatures. Waterproof and sheds water away, protecting sensitive electrical areas, large door for easy refuel Running cover for fully encased inverter generators with perimeters ranging from 40-120 inches Patented design maintains generator natural cooling air flow; does not impede generator operation Uses GenTent strap mounting system to attach to the generator case Compatible with legacy sizes: GenTent 10K, GenTent, and GenTent 10K Stormbracer All GenTent canopies are Flame Retardant (NFPA 701) rating with FR or high HDT rated component pieces. The self attaching protective frame maintains consistent air flow for your generator to run at its PEAK performance without compromise or false shutdowns from the CO sensors.
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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