Know the real you with the Venu 3 smartwatch, the ultimate on-wrist coach designed to support your goals — whatever they may be. Featuring a bright, colorful display and up to 14 days of battery life, this GPS smartwatch is purpose-built with advanced health and fitness features to help you better understand your body. Body Battery energy monitoring helps you keep your energy levels in check with personalized insights based on sleep, naps, stress, workouts and more. Improve the quality of your sleep with personalized sleep coaching and nap detection plus even more details such as HRV status (data presented is intended to be a close estimation of metrics tracked). During the day, switch up your activities with animated workouts and more than 30 built-in sports apps — including for active wheelchair users — plus advanced training features to keep you going strong. With its built-in speaker and microphone, the Venu 3 smartwatch makes it easy to make and take calls right from your wrist when paired to your smartphone — and even reply to texts by using your phone’s voice assistant. Plus, enjoy connectivity features such as music storage, Garmin Pay contactless payments (with a supported country and payment network) and more.
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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