Video Doorbell Dual Kit stores every moment locally on HomeBase inside your home behind military-grade AES128 data encryption. It ensures your footage is kept private on transmission and storage. If someone were to forcibly remove the doorbell, all your data will remain secure. Dual Cam Technology – the view offered by ordinary cameras is just too limited to provide complete protection. With a low-angle camera, blind spots are eliminated and your doorstep is in full view Dual Motion Detection – the advanced PIR and radar motion sensors are able to distinguish both near and far subjects and reduce 95% of false alarms Delivery Guard – Porch pirates can’t avoid detection from two cameras. Sensors recognize packages and send you a delivery notification, as well as a pick-up reminder if you forget Family Recognition – Video Doorbell Dual recognizes your loved ones and can be programmed to only alert you when you get visitors you don’t know 2K with HDR – Quad HD surveillance ensures visitors can be identified from the smallest details. And thanks to high dynamic range, visitors who are backlit by the sun can be seen in perfect color and clarity
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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