Dr. Infrared Heater Elite Series DR-998W can help you prevent cold, dry winter air, and save money on your heating bills. Dr. Infrared Heater Elite Series DR-998W is the world’s first infrared space heater that combines ultrasonic mist vapor with oscillation to increase the heat transfer rate, producing a superior level of therapeutic comfort you’ll want to experience for yourself. The Dr. Infrared Heater DR-998W actually takes the place of three different appliances. It works as a humidifier, infrared heater, and oscillation fan. The built-in silent ultrasonic humidifier adds much needed moisture to dry winter air, and the oscillation function evenly distributes warm, moist air throughout your entire room fast. Newly engineered and designed with advanced dual heating system (infrared quartz tube and PTC) 1500W with high and low temperature settings range from 50-85 degrees Fahrenheit Built-in humidifier produces a cool mist to add much needed humidity to dry, winter air Overheat and tip-over protection built-in with a 12-hour automatic shut-off timer Can heat up a large room with dual heating system: infrared quartz tube + PTC
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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