To add warmth and inviting ambiance to your home, add this 42” infrared quartz electric fireplace insert to your mantel or TV stand. The infrared quartz heat helps to maintain the natural humidity in the air, resulting in comfortable heat that doesn’t dry out the room’s air. Providing supplemental zone heating for up to 1,000 square feet and showcasing stunning flame effects, this electric fireplace is sure to create a welcoming environment. Patent pending 3D flame effect technology offers a layered flame effect to create a realistic fire with five adjustable brightness and speed settings The infrared quartz heat helps to maintain the natural humidity in the air, resulting in comfortable heat that doesn’t dry out the room’s air 5,200 BTU heater provides supplemental zone heating for up to 1,000 square feet Patent pending safer plug fire prevention technology monitors the temperature of the plug to prevent electrical fire, circuit or product damage Patent pending safer sensor fire prevention technology alerts you when the heater is obstructed and will automatically shut off to prevent damage Flame effect can be operated with or without heat, providing the ambiance of a gentle rolling fire all year long 3D flame effect technology offers 125 selectable flame effect options to create the perfect ambiance 3D flame effect technology offers five color options, five speed settings and five brightness levels Adjustable, digital thermostat allows you to decide the temperature of your room
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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