There are two install ways, wall mounted or insert, and both are space-saving and simple to install. In addition, this electric fireplace has a heat output of 750W/1500W and can adjust the temperature of 62-82°F. More, this electric fireplace heater simulates real flame with 9 flamer colors to create a cozy atmosphere as well traditional fireplace. While with five flame brightness settings ranging from dim glow to full glow, allowing you to adjust the flame to the brightness you want. Also, allow touch screen and remote control for easier use. More importantly, cell certification and overheat protection ensure safety. This elegant black glass fireplace with timer adds a modern touch and an ideal touch to your home.realistic Multicolor flame effect : this electric fireplace simulates the real flame effect in order to create the warm atmosphere as the traditional fireplace without ash and smoke. More, high intensity LED light reflect to the crystal stone and there are 9 flame color to choose from. Plus, for the needs of different scenes, our flame brightness has 5 setting for you. Touch screen and remote control: this electric fireplace can be operated through touch screen as well as a remote control Recess and wall mount modern fireplace: this electric fireplace supports 2 mounting styles, wall hanging and in-line Safe and high efficient heater: cell certified, using a standard voltage of 120V, ensures that this electric fireplace is safe and long-lasting
Description
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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