The Arlo Pro 5S 2K Security Bundle is an $1,000 value if purchased separately at regular price.¹ Bundle includes (3) Pro 4 Cameras, (4) Rechargeable Batteries, Dual Battery Charging Station, (3) Anti-Theft Mounts and Security Yard Sign. Leave your worries at the door with cutting-edge clarity and powerful protection with the Arlo Pro 5S 2K. Installation is easier than ever with a wire-free setup. Plus, the camera’s smart Wi-Fi with dual-band connection automatically connects to either the 2.4 or 5 GHz network, whichever is stronger, for faster video loading and less buffering. See details that matter with 2K HDR video that’s twice the resolution of HD cameras, 12x zoom to make out details like faces or license plates, and a wide 160° field of view to see the bigger picture. Never miss a detail with clearer video, even at night, with color night vision and enhanced low light video with an advanced image sensor. You can also spend less time charging and more time protecting with additional rechargeable batteries and a dual battery charging station.³ Your cameras will also always stay secured with the included anti-theft mounts, and you can send a message that you’re protected with the included yard sign. The Pro 5S 2K is also built to work with the Arlo Home Security System, providing enhanced battery life, a more robust connection with Arlo SecureLink, and image verification when power or Wi-Fi is down.⁴ Get smarter notifications on your phone when the Pro 5S 2K spots people, vehicles, animals, or packages, and view live or recorded video clips directly from your phone with a free trial of Arlo Secure service included. ²Personalize your notifications and create custom activity zones to ensure you only get alerts for what matters most, reducing less important notifications.
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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