Cutting edge protection, picture perfect. Zoom in to see and record video in 4K with HDR for a clearer, undistorted picture, day or night. With free local storage, remotely access your locally stored videos from the included Arlo SmartHub (requires MicroSD card, sold separately). Ultra 2 is wire-free and weather-resistant to deliver fast, easy installation and flexibility to get the perfect camera view, year-round. With the integrated spotlight, see important features like faces and licenses plates in full color, at night with color night vision. Get the big picture with the 180° diagonal view. With 3-months of Arlo’s Secure plan included, receive notifications for people, vehicles and packages and take quicker action like sound the siren, call a friend or dial emergency services. Ward off unwanted guests by triggering the siren or integrated spotlight automatically or manually from the Arlo App. Arlo Secure includes cloud recordings of video clips at 2K or lower resolution for 30 days. Renewal of an Arlo Secure subscription is required to maintain Arlo Secure features, including cloud storage, advanced object detection, rich notifications, quick responses, cloud activity zones. Arlo Secure service not available in certain counties. Arlo Ultra 2 Add-on Camera requires an Arlo SmartHub or base station, sold separately Free local storage – Remotely access your locally secured videos from the included Arlo Smart hub (requires MicroSD card, sold separately) Zoom in to see sharp details – See and record video in 4K with HDR for a clearer, undistorted picture, day or night See more at night – See important features like faces or license plates in full color, at night, with color night vision Smarter alerts, quicker action – With an Arlo Secure plan, receive notifications for people, vehicles, and packages so you can react quickly, right from your phone Respond quickly to notifications – Hear and speak to visitors at your door with clear, noise-canceling, two-way audio See more – With a wide 180° diagonal viewing angle lens that has an auto image correction, reducing the fisheye effect Coverage for every corner – Fast, wire-free set up (no wiring required), delivers increased installation flexibility to get the perfect camera view Automatically zoom and track moving objects with clarity and detail
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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