The Alen BreatheSmart 45i is ideal for bedrooms and other rooms up to 800 sq. ft. Proven to improve sleep by and independent SleepScore Labs® study, the BreatheSmart 45i emits a soothing pink noise that boosts frequencies in the lower octaves, so you wake up feeling rested. Alen air purifiers offer superior performance through the combination of a powerful fan, quiet motor, and advanced filtration technology to deliver and maximize airflow while minimizing noise. Our H13 medical-grade filters capture particles as small as 0.1 microns, removing even the tiniest pollutants including dust, pollen, pet dander, mold spores, germs and bacteria, and more. Laser sensor technology detects when particles are present and auto-adjusts fan speed, so you don’t have to. The 5 color coded rings show your indoor air quality at a glance and let you see how Alen is working to clean the air quickly and efficiently. Get real time air quality insights, view historical trends, or control your purifier remotely using the Alen Air app. Alen air purifiers are backed by the industry’s only Forever Guarantee.
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Shipping & Delivery
Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process.
SHIPPING RANGE
- Countries: We currently ship within the United Arab Emirates
- Future Expansion: Expansion to other shipping areas is being considered.
SHIPPING COSTS
- Within the United Arab Emirates : Free shipping on all orders.
- No Hidden Fees: All costs are clearly stated at checkout.
ORDER PROCESSING TIME
- Processing Time: Orders are processed within 1-2 business days, Monday to Friday.
- Last Order Time: 22:00 (GMT+4) Greenwich Mean Time
- Weekend Orders: Orders placed on weekends are processed the next business day.
TRANSIT TIME
- Estimated Delivery Time: 1-2 business days.
- Business Days: Shipments occur Monday to Friday.
- Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
SHIPPING PROCESS
- Reliable Courier Services: We ship via DHL and Fedex.
- Insured Shipments: All shipments are insured. Contact our customer service in case of loss or damage during transit.
- Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our ecological footprint.
TRACKING INSTRUCTIONS
- Tracking Information: After purchase, you will receive an email with tracking information, including the name of the shipping company and the tracking number.
- Track Your Order: You can track your order via our website. Simply enter your tracking number on our tracking portal to view the status of your order.
- Questions: Our support team is ready to assist with any questions about tracking your order.
MISSING ITEMS PROCEDURE
- Reporting Missing Items: Contact our customer service within 7 days of receiving your package via [email protected]
- Resolution: We will resolve the issue as soon as possible and send a replacement item or offer a refund.
RETURN POLICY
- Returns: Returns are accepted within 30 days of receiving your order.
- Conditions for Returns: Items must be unused, undamaged, and returned in the original packaging. Personalized items cannot be returned.
- Costs: Return shipping costs are the responsibility of the customer unless the item is defective or not as described. In such cases, UAE ELECTRONIC LTD
will cover the return shipping costs. - Refund: Refunds are processed within 14 days of receiving the return and are refunded to the original payment method.
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